Hey, Ohio SpiceHeads!Join local SpiceHeads in getting trained on Spiceworks. SpiceTrainer James Stull - the guy on the right - is headin' your way. With 13 years of IT experience, he's a top-notch IT pro who will be training you on Spiceworks!After you've completed training, you’ll receive an official certificate of completion to proudly display.James will be teaching the following courses: Spiceworks 201: Inventory Deep Dive (8 am - 12 pm)You'll learn: More in-depth troubleshooting techniquesFiltering the timeline, custom assets, attributes and groupsSetting up monitors, backups and device managementUsing plug-ins to manage warranties, power, and maintenanceConfiguring remote collectors and remote agentsTracking managed and unmanaged cloud servicesSpiceworks 202: Help Desk Deep Dive (1 pm - 5 pm)You'll learn:Customizing the help desk and the user portalDetails on Tickets AnywhereManaging Ticket Notification TemplatesManaging Remote Help Desks/ClientsTicket Rules and ViewsLeveraging Purchasing and RFQ within SpiceworksQuestions about the courses?No middle man here - just talk direclty to your SpiceTrainer. Email James your question.
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